LilyLuxe App Policies & Support

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Privacy Policy for the LilyLuxe App

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LilyLuxe Candle, LLC respects your privacy and is committed to protecting the personal information of all users who engage with the LilyLuxe App. This policy outlines how information is collected, used, and safeguarded to ensure a secure and seamless experience.

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We may collect personal information such as your name, email address, shipping address, billing information, and device details to support order fulfillment, account management, customer service communication, and overall app functionality. This information allows us to provide a refined, personalized experience and improve the performance of the app.

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LilyLuxe does not sell, trade, or share your personal data with unauthorized third parties. Information may only be shared with trusted service providers when necessary to process payments, fulfill orders, deliver products, or comply with legal obligations. All data is securely stored using industry-standard protection methods.

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By using the LilyLuxe App, you consent to the collection and use of your information as outlined in this policy. You may request access, correction, or deletion of your personal data by contacting us directly.

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This policy may be updated periodically. Continued use of the app signifies your acceptance of any changes made.

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For privacy-related questions or requests, please contact:
contact@lilyluxecandleco.com

 

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LilyLuxe App Support

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Welcome to LilyLuxe App Support. Our goal is to ensure your experience is smooth, intentional, and aligned with the care and luxury that define our brand.

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We offer assistance with:
• App functionality and technical concerns
• Order tracking and shipping updates
• Returns and product inquiries
• Account access or login support
• General brand or service questions

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Please reach our support team at: contact@lilyluxecandleco.com

Support Hours: Monday – Friday | 9:00 AM – 5:00 PM CST

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We aim to respond within 24–48 business hours and appreciate your patience and trust.

 

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Legal Ownership & Copyright

 

The LilyLuxe App is owned and operated by:

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LilyLuxe Candle, LLC
Established 2024

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All content, design, branding, and digital materials within the LilyLuxe App are the exclusive property of LilyLuxe Candle, LLC and may not be reproduced, distributed, or used without written permission.

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© 2024 LilyLuxe Candle, LLC. All Rights Reserved.

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✨ Inspire Light • Ignite Joy ✨
LilyLuxe Candle, LLC
contact@lilyluxecandleco.com